3DSellers Terms of Use
Last Modified: 09/30/2024
General Terms
Welcome to 3DSellers.com (hereinafter, the "Website") owned and managed by 3DSellers Ltd., a limited liability company incorporated under the laws of Israel (hereinafter, "3DSellers", "We", or "Us").
3DSellers is a platform designed to streamline e-commerce management by providing a comprehensive set of tools for sellers on platforms like eBay, Amazon, and other supported e-commerce platforms. Our solutions help sellers manage listings, orders, and customer service in an efficient and automated manner, improving overall business performance.
By accessing or using the Website, you confirm that you have read, understood, and agree to be bound by these Terms of Use (hereinafter, the "Terms") and any other guidelines, terms, or rules posted on the Website. These Terms may be updated or modified from time to time, and it is your responsibility to review them periodically. Your continued use of the Website constitutes acceptance of any changes made to the Terms.
You must be at least 18 years old, or of legal age in your jurisdiction, to use this Website. If you do not meet these requirements or disagree with any part of these Terms, you must refrain from using the Website and the services offered therein.
These Terms constitute a legally binding agreement between you and 3DSellers. We recommend you read them carefully and consult our Privacy Policy to understand how we collect and process your personal information.
Access Authorization; Marketplaces
When you use the 3DSellers platform, you grant us permission to connect and interact with your accounts on supported e-commerce platforms such as eBay, Amazon, and any other marketplaces you choose to link to our service (collectively referred to as "Marketplaces").
By linking your Marketplaces to 3DSellers, you authorize us to access, retrieve, and use the data from those accounts to provide our automated solutions. This may include creating, editing, and optimizing your product listings, managing orders, communicating with your customers, and performing any other functions enabled by our platform.
Please note that 3DSellers is independent and not officially affiliated with or endorsed by any third-party e-commerce platforms (e.g., eBay or Amazon). You acknowledge that your use of such platforms through 3DSellers is at your own discretion and risk. You are responsible for ensuring that your use of these Marketplaces complies with their respective terms and conditions.
You can withdraw 3DSellers’ access to your Marketplaces at any time by disconnecting them via your account settings on the 3DSellers platform. However, disconnecting your accounts may affect the functionality of certain services we provide.
By using the 3DSellers platform, you assume full responsibility for any actions taken on your linked Marketplaces, whether performed by you or by 3DSellers in accordance with your account preferences. You agree to release 3DSellers from any liability arising from such actions or the management of your Marketplaces.
Use Risks and Liabilities
By using the 3DSellers platform, you acknowledge that all interactions, data transfers, and activities carried out via our service are done at your own risk. 3DSellers provides tools to assist with e-commerce management, but it operates through integration with third-party platforms, which may present certain risks. These risks may include, but are not limited to, the availability, accuracy, and timeliness of data provided by the integrated Marketplaces, as well as technical issues that may arise.
You understand and agree that 3DSellers does not guarantee the accuracy or reliability of any information, data, or services provided through our platform. While we strive to offer accurate and up-to-date services, errors, delays, or discrepancies in data may occur due to the reliance on third-party sources. As such, you agree to use the platform with full awareness of these potential risks.
Furthermore, you agree that 3DSellers is not responsible for any damages, losses, or interruptions resulting from the use of the platform, whether caused directly or indirectly. This includes, but is not limited to, losses related to your Marketplaces accounts, financial damages, loss of sales, or harm to your reputation. You hereby waive any claims against 3DSellers and its affiliates, officers, employees, or agents for any such losses or damages.
3DSellers will not be held liable for any suspension, restriction, or termination of your Marketplace accounts caused by actions taken while using our platform, including violations of the terms of use of any third-party platforms. You are solely responsible for complying with the terms and conditions of each Marketplace you connect to the 3DSellers platform.
Minors Registration
The 3DSellers platform is intended for use by individuals who are 18 years of age or older, or the legal age of majority in their respective jurisdiction. By registering for an account, you represent and warrant that you meet these age requirements.
If you are under 18 years of age, you may only use the platform with the involvement and consent of a parent or legal guardian. In such cases, the parent or legal guardian assumes full responsibility for ensuring that the minor adheres to these Terms, as well as for any activities carried out on the platform by the minor.
3DSellers reserves the right to request proof of age or consent at any time, and to terminate any account where it becomes evident that the user does not meet the age requirements or has provided false information during registration.
Payment Terms and Refunds
By using the 3DSellers platform, you agree to pay all fees and charges associated with the services you subscribe to, as outlined at the time of purchase or subscription. All payments must be made in advance, and the pricing and billing details will be displayed in your account settings or during the checkout process.
Subscription Plans and Billing
3DSellers offers various subscription plans for its services. Subscription fees are billed on a recurring basis, depending on the plan selected (e.g., monthly or annually), unless you cancel your subscription before the next billing cycle. By entering your payment information, you authorize 3DSellers to charge your chosen payment method for recurring subscription fees.
It is your responsibility to ensure that the payment information provided is accurate and up-to-date. If a payment cannot be processed due to an expired credit card, insufficient funds, or any other reason, 3DSellers may suspend or terminate your access to the platform until the issue is resolved.
Refund Policy
Refunds for subscription fees are generally not offered unless specifically stated or required by applicable law. However, 3DSellers may, at its sole discretion, provide refunds on a case-by-case basis under certain conditions.
If you are not satisfied with the service, you may request a refund within 30 days of your first subscription payment. Requests for refunds beyond the 30-day window will not be considered, unless required by law. Additionally, cancellation of an annual subscription renewal may be eligible for a refund if requested within 24 hours of the renewal date.
Any fees related to payment processing, including credit card transaction fees or other third-party charges, may be deducted from the refund amount. Please note that refunds may take several business days to process and reflect in your payment account, depending on your financial institution.
Cancellations
You may cancel your subscription at any time through your account settings. Once canceled, your subscription will continue until the end of the current billing cycle, after which your access to the platform will be restricted based on the canceled plan.
Refunds will not be issued for any unused portion of your subscription once the billing cycle has begun, except in cases where the refund policy explicitly applies, or as required by law.
Account Registration
To use the services provided by 3DSellers, you must first create a user account by providing accurate, complete, and current information as required during the registration process. This may include your name, email address, and the necessary details to connect your Marketplaces. By registering, you agree that the information you provide will be governed by our Privacy Policy, and it is your responsibility to ensure its accuracy and update it as needed.
As part of the account creation process, you will need to select a unique username and password. It is your responsibility to keep these credentials secure, and you agree not to share them with others. You are responsible for all activities conducted under your account and must immediately notify 3DSellers if you suspect any unauthorized use or breach of security.
We may offer the option to sign up using third-party services, such as Google, Facebook, or your Marketplaces (e.g., eBay, Amazon). By registering via a third-party service, you authorize 3DSellers to access specific information from that account, as permitted by the settings of the third-party service.
Your account is for your personal or authorized business use only. Allowing others to use your account or sharing your login details is strictly prohibited and may result in the suspension or termination of your account.
3DSellers reserves the right to refuse or terminate your account at any time, without notice, if we determine that you have violated these Terms, provided inaccurate information, or engaged in unauthorized activities.
Modifications to Services
3DSellers reserves the right to modify, update, suspend, or discontinue any part of the services offered on the platform at any time and for any reason, with or without notice. This includes, but is not limited to, changes in pricing, features, or functionality. Any modifications will take effect as soon as they are posted on the platform or communicated to you through other means.
While we strive to maintain consistent and reliable services, there may be occasions when certain features or functionalities are temporarily unavailable due to maintenance, technical issues, or other factors beyond our control. 3DSellers shall not be liable for any interruptions, delays, or losses resulting from such modifications or downtime.
Your continued use of the platform after changes have been made to the services constitutes your acceptance of those changes. If you do not agree with any modifications, your sole remedy is to discontinue using the platform.
3DSellers may also introduce new services, tools, or features from time to time, which may be subject to additional terms and conditions. By choosing to use such new services, you agree to be bound by any specific terms that apply.
Termination of User Account
3DSellers reserves the right to suspend, restrict, or terminate your user account at any time, with or without notice, for any reason, including but not limited to violations of these Terms, fraudulent activity, unauthorized use of the platform, or failure to comply with applicable laws.
If your account is terminated, you will no longer have access to the platform or any of the services associated with your account. 3DSellers may also delete any data or content associated with your account, including any settings, customizations, or connected Marketplaces.
You may choose to terminate your account at any time by contacting 3DSellers support or by following the account termination instructions provided in your account settings. Upon termination, you will remain responsible for any outstanding charges or fees, and 3DSellers will not be obligated to provide any refunds for unused services unless required by law.
Account termination will not affect any legal obligations or liabilities you may have incurred prior to the termination, and any provisions of these Terms that by their nature should survive termination will remain in effect.
3Dsellers: Data Deletion Policy
We are committed to respecting your right to data privacy. If you wish to request the deletion of your personal data, accounts, and any related information, we will ensure the complete removal of such data within 30 days from the date of your request or 30 days following the termination of our services. Please be aware that certain data may be retained as required by law, but it will be securely archived and restricted from further use.
To submit your data deletion request, please contact our support team at:
- Email: Lisa@3dsellers.com
- Mail: Lisa Adams, Support Manager, 3Dsellers, p.b. 12851, Herzeliya, Israel
Privacy and Data Protection
At 3DSellers, we are committed to protecting your privacy and handling your personal data responsibly. Any information you provide to us while using the platform is subject to our Privacy Policy, which outlines how we collect, use, store, and protect your personal information. By using the platform, you consent to the collection and processing of your personal data in accordance with our Privacy Policy.
3DSellers takes reasonable measures to secure your personal information and protect it from unauthorized access, disclosure, or alteration. However, you acknowledge that no method of data transmission or storage is completely secure, and 3DSellers cannot guarantee the absolute security of your information.
You are responsible for safeguarding your login credentials and any other information that allows access to your account. If you believe your account or data has been compromised, you must notify 3DSellers immediately.
We may update our Privacy Policy from time to time to reflect changes in our practices or in applicable laws. It is your responsibility to review the Privacy Policy periodically to stay informed of any updates. Continued use of the platform after any changes to the Privacy Policy will constitute your acceptance of those changes.
Communications
By creating an account on the 3DSellers platform, you consent to receiving electronic communications from us. These communications may include service announcements, account-related notifications, promotional offers, marketing messages, and other information relevant to your use of the platform.
You may opt out of receiving promotional or marketing communications at any time by following the unsubscribe instructions provided in those emails or by adjusting your account settings. However, please note that even if you opt out of marketing communications, we may still send you important service-related notices that are necessary for your continued use of the platform.
It is your responsibility to ensure that your contact information is accurate and up-to-date so that you can receive all necessary communications from 3DSellers.
Third-Party Services and Products
The 3DSellers platform may offer integration with third-party services, platforms, and products, such as eBay, Amazon, or other Marketplaces. These third-party services are provided solely for your convenience, and 3DSellers does not have any control over them. As a result, 3DSellers is not responsible for the content, policies, or practices of these third-party services.
By using third-party services through 3DSellers, you agree to comply with their respective terms and conditions. It is your responsibility to understand and adhere to the policies of these services. Any interactions or transactions you engage in with third-party services are strictly between you and the third party, and 3DSellers shall not be liable for any issues or disputes arising from such interactions.
3DSellers disclaims any responsibility for the quality, performance, or accuracy of third-party services and products accessed through our platform. We do not endorse or guarantee any third-party services, and any use of such services is at your own risk.
If you choose to connect your Marketplaces or other third-party accounts to the 3DSellers platform, you understand and acknowledge that 3DSellers is not responsible for any errors, disruptions, or changes in service caused by these third-party providers.
Intellectual Property and Protected Content Rights
The 3DSellers platform and all of its content, including but not limited to text, graphics, logos, images, software, and any other materials or information, are owned by 3DSellers or its licensors and are protected by copyright, trademark, patent, and other intellectual property laws. All rights, title, and interest in the platform and its content remain with 3DSellers and its licensors.
You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the platform for your personal or authorized business purposes. This license does not permit you to modify, copy, distribute, sell, or create derivative works from any content found on the platform unless expressly authorized in writing by 3DSellers.
Any unauthorized use of the platform or its content may result in the suspension or termination of your account and may also result in legal action.
You agree not to use the 3DSellers trademarks, logos, or other proprietary information, including images and content, without prior written permission from 3DSellers. Any third-party trademarks, service marks, or logos appearing on the platform are the property of their respective owners.
All suggestions, feedback, or other submissions provided by you to 3DSellers regarding the platform will become the exclusive property of 3DSellers, and you agree that 3DSellers may use, copy, modify, and distribute such submissions without limitation or compensation to you.
Governing Law; Mandatory Arbitration
These Terms of Use, along with any disputes or claims arising from your use of the 3DSellers platform or any services provided therein, shall be governed by and construed in accordance with the laws of Israel, without regard to its conflict of law principles.
Any legal disputes or claims arising out of or related to these Terms or the use of the platform will be exclusively resolved through binding arbitration, in accordance with the rules of the Israeli Arbitration Institute or any other arbitration body selected by 3DSellers. The arbitration will be conducted in Israel, and the proceedings will be held in English, unless otherwise agreed by both parties.
The decision of the arbitrator(s) shall be final and binding on both parties, and judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. The arbitrator will have the authority to award legal and equitable relief, including damages, and will decide any dispute according to the applicable laws of Israel.
You agree to waive any right to a trial by jury and to participate in any class action or representative lawsuit regarding any disputes related to these Terms or your use of the 3DSellers platform.
Contact Us
If you have any questions, concerns, or inquiries regarding these Terms of Use, or if you require any technical support related to the 3DSellers platform, you are welcome to contact us through the following methods:
- Email: You can reach our support team via email at support@3dsellers.com.
- Online Form: You may submit your inquiries through the "Contact Us" form available on our Website.
To assist us in handling your inquiries in a timely manner, please include your full name, the email address associated with your 3DSellers account, and any relevant details about your issue or question. We aim to respond to all inquiries as quickly as possible, depending on the nature of the request.