Send Automatic eBay Messages & Emails to Buyers

Use 3Dsellers Auto Messages to automatically send messages to eBay, Amazon, and Shopify customers after purchases, shipping, or feedback received.

Graphic of phone showing automatic eBay messages sent to your buyers.

Send Automated Trigger Messages with Just a Few Steps

Step 01 - Sales Trigger

Choose the sales event when the message will send

Create your first message and choose basic settings
02 - Target Rules

Set Rules to send messages for only particular items

Choose messagins system. Trough eBay or by email.
Step 03 - Cross-Promotions

Increase sales with Cross-Promotions for Shopify Emails

Create Cross-Promotions to increase sales
04 - Multi-Language

Create multi-language message content

Choose which buyers will receive the message based on sold items.
Step 05 - Personalization

Automatically personalize and insert eBay Digital Goods

Create the message content and use dynamic fields to personalize it

Use Professional Email Templates or Create  Your Own With HTML

Present yourself as a trustworthy seller with professionally designed emails. You can use our easy to use templates and customize them or create them from scratch with HTML

3Dsellers eBay Email Marketing templates for cross-promotion and thank you messages.

Digital Goods Manager

Upload your digital codes and create a database for your sales. Once a purchase was made, codes can be sent autamatically with a message using dynamic fields and the purchase will be marked as shipped.

100% Responsive on All Devices
What sellers say

Join over 5,000+ merchants who use 3Dsellers' eBay selling manager to skyrocket sales, customer satisfaction, and brand recognition!

50%
Seller Score increase with Feedback Reminder
25%
Boost in repeat buyers with Auto Messages
15%
Sales increase with Best Offers Manager

Excellent

3Dsellers solved my problem of juggling too many tools and paying more money for services that didn’t offer everything I needed. It combined all the features I relied on into one place. It also made managing my listings and communication easier, which reduced stress and saved time. The transition from my old software was a major concern, but 3Dsellers handled it so well that it removed the fear of switching and helped my business run better.

Ami
Nov 30, 2025

3DSellers is a fantastic tool for any eBay seller. Automatically sending messages after purchases greatly improved my customer retention and satisfaction, leading to return customers and increased sales.

Avik Sengar
25 Apr, 2025

I've had a fantastic experience working with 3Dsellers. Their team is highly professional, knowledgeable, and dedicated to delivering top-quality service. What truly stands out is the commitment and expertise of Amit, who has been instrumental in ensuring smooth operations and providing excellent support. Amit's deep understanding of the eCommerce platform and his proactive approach have significantly enhanced our business processes. I highly recommend 3Dsellers for anyone looking for reliable and expert assistance in eCommerce solutions.

Hossam khalil
Jul 26, 2025

Great customer service. Boosted my sales by marketing my eBay store internationally. Great pricing and product.

Bruce McIntire
Aug 8, 2025

They have eBay functions that other tools simply do not have. Plus they adapt the tool to expressed needs by the customers. I've been working with 3dsellers for multiple years.

Aivaras M
Feb 15, 2026

I've been a seller for over 10 years now on eBay, and this is easily the best tool out there. Would recommend!

Josh Hackett
Jul 27, 2025

I’ve been using 3Dsellers for a while now and it’s easily the best investment I’ve made for my eBay business. The automation for feedback and offers alone saves me hours of manual work every week. It’s great having all my messages and orders in one dashboard instead of constantly jumping between tabs. If you’re trying to scale up without getting buried in busywork, I can’t recommend them enough!

CaptChrisj
Feb 20, 2026
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Frequently Asked Questions

FAQ

Which channels support Auto Messages?

Auto Messages currently support: eBay, Shopify, Amazon, and TikTok Shop.

Which events can trigger an Auto Message?

You can automate messages for events such as:

• Order purchased
• Order paid
• Order shipped
• Tracking number added
• Order delivered
• Feedback received
• Unpaid order reminders

Available triggers may vary slightly by marketplace.

Can I personalize my messages?

Yes — you can include buyer and order details automatically, such as name, item title, tracking number, order total, delivery estimate, and more.

Can I target messages to specific orders or products?

Yes — use filters to send messages only for certain items.

Do Auto Messages integrate with the 3Dsellers Helpdesk?

Yes — automated messages appear in the customer’s conversation history inside the Helpdesk for full transparency.

Get unlimited access to 3Dsellers  free of charge for 7 days!

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